Key Responsibilities:

• Handle customer interactions through phone, chat, or email
• Provide timely and effective resolutions to customer concerns
• Maintain accurate documentation of customer interactions
• Contribute to team and company performance goals

Qualifications:

• Open to college graduates with no prior experience
• Open to 2nd-year undergraduates with 6 months–1 year BPO experience
• Customer service experience from retail, hospitality, or other industries accepted
• Willing to learn and grow in the BPO industry