Sutherland Philippines Day SHift Account!!! | Customer Service - Consumer Electronics & Smart Devices

Sutherland Philippines

Acil

₺10.8-18K[Aylık]

Tesis içi - Mandaluyong<1 Yıl DeneyimLise/LiseTam zamanlı

Paylaşmak

Çalışan Takdiri ve Ödüllendirme
Performans bonusu, Yıllık değerlendirme, Çalışan Tanıma Programı, Teşvikler
Devletin Zorunlu Sağladığı Faydalar
13. Ay Ödemesi
Sigorta Sağlık ve Wellness
Tesis İçi Sağlık Hizmeti, Hayat sigortası, HMO
Avantajların Avantajları
Spor salonu üyeliği, Uyku Odaları
Profesyönel geliştirme
Çalışan Yardım Programı, Profesyönel geliştirme
İzin ve İzin
Hükümetin Zorunlu İzin, Hastalık İzni, Tatil İzni

Devamını oku

Responding to inbound customer calls in a polite, friendly and professional manner
Providing accurate information and solutions to customers' inquiries and concerns
Identifying and escalating complex issues that require further assistance
Maintaining a positive attitude and delivering a high level of customer service at all times
Adhering to all company policies, procedures and quality standards
Accurately documenting all customer interactions and resolutions

Excellent communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
Strong problem-solving and critical thinking skills to effectively handle customer queries
Proficiency in English, both verbal and written
Familiarity with customer service call centre operations or experience in a similar role
Ability to work in a fast-paced environment and remain calm under pressure
Willing to work in a day shift schedule

İngilizce diliMüşteri servisiProblem çözmeKişilerarası becerileri