• Provide excellent customer service by responding to inquiries and resolving issues via phone, chat, and email.
• Assist customers with product information, taking orders, and troubleshooting services.
• Document interactions and transactions accurately in the customer management system.
• Collaborate with team members to ensure that customer needs are met effectively.
• Participate in training sessions to enhance service skills and knowledge of products.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or call center environment.
• Skills and Competencies: Strong communication skills and the ability to multitask.
• Responsibilities and Duties: Ability to handle high call volumes with professionalism and patience.
• Qualities and Traits: A positive attitude, adaptability, and a strong desire to help customers.
• Working Conditions: Ability to work in a fast-paced environment with flexible hours.