Customer Service Agent | Wireless & Broadband Services

Customer Service Agent | Wireless & Broadband Services | Davao

Sutherland Philippines

₺10.9-18.2K[Aylık]

Tesis içi - Davao del Sur<1 Yıl DeneyimLise/LiseTam zamanlı

Paylaşmak

İş tanımı

Avantajlar

Devletin Zorunlu Sağladığı Faydalar
13. Ay Ödemesi
Sigorta Sağlık ve Wellness
Tesis İçi Sağlık Hizmeti, Hayat sigortası, HMO
Profesyönel geliştirme
Çalışan Yardım Programı, Profesyönel geliştirme
İzin ve İzin
Hükümetin Zorunlu İzin, Hastalık İzni, Tatil İzni

Devamını oku

Handle customer requests professionally and sympathetically
Exceed client and company performance expectations
Maintain customer account information and records
Participate actively on a team working together to solve customer issues
Interact with client departments when escalations are required
Ability to handle stress, show empathy and not take difficult customers personally
Ability to work in a team environment accepting responsibility for decisions and how results may impact team

High School Diploma or equivalent is required
With Customer Service background
Strong written and verbal communication skills
Proficient in Microsoft Office, internet, basic PC and keyboarding skills with the ability to type 30 wpm and to use multi-task applications as required
Must be self-motivated, detail oriented, organized and flexible with the ability to learn client driven material
Strong multi-tasking ability

Problem çözmeİngilizce diliTeknik becerilerKişilerarası becerileri

Preview

Irene Nuguid

LeadSutherland Philippines

Bugün 0 Kez Yanıtla

Çalışma konumu

Luisa Square, IT Building, Sutherland Global Services. Luisa Square, IT Building Villamor St, Corner Emilio Jacinto Ext, Davao City, 8000 Davao del Sur, Philippines