• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

• Completed at least two (2) years of college education
• Basic computer navigation skills
• Good to Excellent Communication skills & Comprehension
• Experience in sales is an advantage
• Experience in BPO is an ADVANTAGE but not required
• Can work on site

Why pick us?

• Competitive Salary Offer 
• Paid training from day one 
• Tons of growth opportunities (93% of our non-agent positions are filled internally) 
• A leadership team that hears your voice; we know that when we work together we can accomplish so much more 
• Fun team environment where we work hard to build trust every single day 
• HMO Benefits for you and your family 
• Free Call Center Training 
• Free Shuttle services in selected locations (Pick-up points)