Metacom Careers Call Center Agent

Call Center Agent

Metacom Careers

₺17.6-24.6K[Aylık]

Tesis içi - TaguigYeni Mezun/ÖğrenciDiplomaTam zamanlı

Paylaşmak

İş tanımı

Avantajlar

İzin ve İzin
Ölüm İzni, Doğum Günü İzni, Mazeret izni, Aile Hekimliği İzni, Hükümetin Zorunlu İzin, Ebeveyn İzni, Yalnız Ebeveyn İzni, Kadınlara Özel İzin

Açıklama

Respond to customer inquiries via phone, email, or chat.
Provide accurate information regarding products and services.
Resolve customer complaints effectively and efficiently.
Maintain customer records and follow up on issues.
Work collaboratively within a team to meet performance targets.
Participate in training sessions to improve skills.

Gereklilik

Educational Qualifications: A Diploma in any field is required.
Experience Level: Fresh graduates or students are encouraged to apply.
Skills and Competencies: Strong interpersonal skills, proficiency in Salesforce, excellent command of the English language, effective customer service, scheduling abilities, problem-solving skills, and the ability to work as a team player.
Responsibilities and Duties: Handle incoming calls, assist customers with inquiries, maintain records in Salesforce, and ensure timely scheduling.
Working Conditions: Typically in a call center environment with standard office hours.
Qualities and Traits: Positive attitude, patience, adaptability, and a commitment to customer satisfaction.

Kişilerarası becerileriSatış ekibiİngilizce diliMüşteri servisiPlanlamaProblem çözmeTakım oyuncusu

Preview

Dela Cruz Albert Ezemiel

HR OfficerMetacom Careers

Yüksek yanıt oranı

Çalışma konumu

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

Yayınlandı 04 June 2025