• Assist Cage Management in achieving Cage Key Performance objectives.
• Implement Cage Management decisions regarding staffing levels in each of the Casino Cages, and ensure the operation runs effectively and efficiently in accordance with established service standards.
• Ensure constructive and productive working relationships and the timely and accurate dissemination of information is maintained with other departments across NUSTAR, ensuring consistent service delivery.
• Assist with maintaining business improvement processes that enhance operational systems efficiency.
• Assist with the development, maintenance and revision of policies and procedures pertaining to Cage operations.
• Ensure all duties are performed in strict compliance with relevant policies and procedures. i.e., PAGCOR, AML and Internal Control Procedures.
• Maintain awareness of and report on matters consistent with the compliance and risk management program.
• Establish and maintain a strong rapport with our people and our customers, ensuring the provision of professional, timely and accurate service.
• Act as an ambassador to VIP guests and premium players; including providing personalized service in regard to Casino finance matters, such as attending to Program “buy-ins” and “settlements”.
• Perform all Cage associated administrative duties as required i.e., reporting and enforcing of anti-money laundering policies and procedures and assisting Senior Cage Management with the preparation of various statistical data for reporting purposes.
• Review and balance daily banking figures and cash, as well as Cheque and Main Bank, identifying and reconciling any anomalies or variances, issuing of gaming cheques and verify bank cheques
• Supervise, coach and develop a direct report with staff to ensure performance and succession requirements are met, by identifying training requirements of our people and utilize various management tools, as well actively participate in the recruitment and selection of appropriate personnel.
• Assist Cage Management in ensuring operational efficiency by taking up the role of a Cage Cashier as and when required.
  
  

Please refer to job description.