Pronet Systems Integrated Network Solution Inc. RMA Technical Coordinator

RMA Technical Coordinator

Pronet Systems Integrated Network Solution Inc.

₺14.4-18K[Aylık]

Tesis içi - Quezon City1-3 Yıl TecrübeÜniversite mezunuTam zamanlı

Paylaşmak

İş tanımı

Avantajlar

Ödenekler
Telekomünikasyon Ödeneği
Çalışan Takdiri ve Ödüllendirme
Teşvikler
Devletin Zorunlu Sağladığı Faydalar
13. Ay Ödemesi, Pag-Ibig Fonu, Ücretli tatil, Philhealth, SSS/GSIS
Sigorta Sağlık ve Wellness
HMO
İzin ve İzin
Ölüm İzni, Doğum Günü İzni, Hükümetin Zorunlu İzin, Hastalık İzni, Tatil İzni

Devamını oku

Process, categorize root cause analysis every time there is RMA request.
Regulate the cause of the problem and shorten the process by providing the right technical support assessment.
Provide reports subject for preventive maintenance, items under warranty and out of warranty.
Coordinate to different Business Development, Project Manager regarding to their handle account for proper costing of Preventive Maintenance.
Submit reports of status of Preventive Maintenance.
Submit recommendation of accounts due to preventive maintenance.
Communicate status and schedule to customers and Sales.
Code repair and replacement requests and forward when other departments must fulfill.
Enter data, analyze data, and identify trends in repair and replacement requests

Candidate must possess at least Bachelor’s/College Degree Technical or IT related course such as (Computer Engineering, ECE, IT, Computer Science)
Preferably 1 year experience employee specialize Technical support
With background in project technical support
High attention to detail and accuracy

Müşteri servisiPlanlama

Preview

Mary Grace Avancena

HR ManagerPronet Systems Integrated Network Solution Inc.

Bugün 1 Kez Yanıtla

Çalışma konumu

3rd Floor Hollywood Square Bldg # 33 West Ave Quezon City, Pronet Systems Integrated Network Solution Incorporated, 3rd floor, Hollywood Square Building, 33 West Ave, Quezon City, 1104 Metro Manila, Philippines