We are seeking a proactive and detail-oriented Administrator to join our Property Management team / Service Team. The ideal candidate will have a strong foundation in office administration, inventory management, purchasing, ERP and digital tools, with the ability to work independently in a fast-paced environment.

Key Responsibilities:

System and Communication Coordination:

• Oversee internal communication between departments, ensuring smooth workflow and prompt response to inquiries. Handle systems management related to property management operations/ services, ensuring data integrity and effective use of tools (e.g., Auto Count for financial and purchasing tracking).

Customer Service & Support:

• Deliver proactive and independent customer service by addressing inquiries, resolving concerns, and ensuring a high level of tenant satisfaction. Maintain clear and consistent communication with relevant teams to ensure timely follow-up on requests and any related issues.

Multitask Across Admin, Customer Service, and Purchasing:

• Efficiently manage multiple roles, including administrative support, customer service, and purchasing. Ensure that office supplies and other necessary materials are ordered, tracked, and managed effectively. Provide admin support by handling emails, calls, and other operational tasks.

Internal Administrative Support:

• Assist in maintaining internal office systems and processes, ensuring all relevant records are up to date, well-organized, and compliant with company protocols. Support the management team with reporting, documentation, and general office tasks.

Purchasing and Inventory Management:

• Manage procurement of office supplies, equipment, and other essentials, ensuring that inventory levels are maintained and orders are processed in a timely manner. Collaborate with internal teams to meet purchasing needs efficiently.

Requirements:

Strong Experience in System and Communication Coordination:

• Experience in managing internal communication systems and coordinating multiple stakeholders effectively. Familiarity with systems such as Auto Count or similar tools is preferred.

Fluent in English, Chinese, and Malay (Written & Spoken):

• Ability to communicate fluently in English, Chinese, and Malay to handle customer service inquiries, internal communications, and documentation in a multilingual environment.

Proven Multitasking Ability:

• Capable of juggling various tasks independently, with experience handling a combination of customer service, administrative work, and purchasing responsibilities without compromising quality.

Customer Service Excellence:

• A customer-centric attitude with the ability to provide outstanding service to tenants and resolve issues promptly.

Strong Organizational and Time-Management Skills:

• Ability to stay organized and prioritize tasks effectively, ensuring deadlines are met and operations run smoothly across multiple areas of responsibility.

Why Join Us?

• Work in a dynamic and growing property management environment or service team.
• Opportunity to take ownership and grow within your role.
• Friendly, multicultural team and supportive management.
• Convenient office location.
• Work independently to manage time, tasks, and priorities effectively.