The AR Follow-Up Specialist is responsible for managing and resolving outstanding accounts receivable (AR) by following up with insurance companies and other payers. This role ensures timely reimbursement by investigating claim denials, validating information, and coordinating corrections or appeals when needed.

Key Responsibilities:

• Follow up on unpaid or denied claims with insurance companies
• Review claim status, identify reasons for non-payment, and take corrective action
• Prepare and submit appeals or reconsideration requests when appropriate
• Update account notes and maintain accurate documentation of follow-up activities
• Communicate with providers, payers, and internal teams to resolve claim issues
• Ensure compliance with payer guidelines and organizational policies
• Meet daily/weekly productivity and quality targets

Qualifications:

• College graduate
• Experience in AR follow-up or medical billing is an advantage
• 2 years experience in Healthcare BPO; preferably with Appeals background