We are looking for a detail-oriented and proactive Billing and Collection Associate to join our team. This role is responsible for processing invoices, tracking client payments, handling billing discrepancies, and supporting debt collection efforts. The Billing and Collection Associate ensures accurate and timely billing, maintains customer accounts, and coordinates with various departments to uphold company financial standards.

Who We’re Looking For:

• Bachelor’s degree in Accounting, Finance, or any related field
• At least 2 years of experience in a similar role
• Strong analytical skills and attention to detail
• Excellent communication and interpersonal skills
• Organized, reliable, and able to work independently
• Professional and discreet when handling confidential financial information

Key Responsibilities:

• Process invoices accurately and ensure completeness of billing information
• Verify the accuracy of invoice calculations
• Track client payments, handle discrepancies, and update records
• Monitor and maintain customer accounts, including account adjustments
• Manage client contracts and ensure compliance with billing regulations
• Monitor BIR forms related to billing, such as 2303, 2307, VAT-ex Certificates, etc.
• Respond to client billing inquiries in a professional, efficient, and timely manner
• Coordinate with management regarding billing issues and discrepancies
• Reconcile billing discrepancies and resolve overdue bills
• Collaborate with departments on debt collection efforts
• Contact clients for payment settlement as needed
• Prepare required reports accurately and on time
• Perform other duties as assigned by management
• Demonstrate a high level of professionalism in handling sensitive financial matters