Cloudstaff
Açık Ülke:Filipinler
Dil Gereksinimleri:İngilizce
We’re Hiring: US Bookkeeping Manager!
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!
We are currently on the lookout for a US Bookkeeping Manager to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!
Role: US Bookkeeping Manager
Work Arrangement: Work From Home
Location: Philippines - Angeles/Makati
Schedule: Night Shift
Workflow Management
• Manage allocation of Bookkeeping and Payroll workflows across your Experts, balancing capacity, skill, and deadlines
• Monitor daily workflows and ensure every step meets its SLA
Quality Ownership
• Own the quality of all bookkeeping and payroll work produced by Experts
• Review key workflow milestones such as accounts payable, end of month, BAS and IAS
Technical Support & Escalations
• Act as first point of contact for Expert questions on bookkeeping, payroll, or platform nuances
People Leadership
• Lead, coach, and develop a team of Bookkeeper and payroll Experts
• Run regular 1:1s, feedback loops, and performance reviews
Documentation & Process Governance
• Ensure Experts keep customer documentation, manuals, and process notes current
• Champion consistent process adherence and version control across the team
Qualification and requirements:
Operational Finance or Public Practice Experience
• 2+ years leading teams that deliver day-to-day accounting processes (AP/AR, reconciliations, payroll, month-end) — whether inside a finance function or in an outsourced bookkeeping/BPO or public-practice firm serving multiple clients.
• Hands-on mastery of bookkeeping mechanics, payroll compliance, and the controls that keep a back office humming.
Cloud accounting native
• Deep experience with Xero and QuickBooks Online, plus supporting apps such as Dext, Bill.com, Gusto, and Stripe.
• Capable of rolling up sleeves to investigate issues or unblock workflows.
Process-improvement mindset
• Track record of tightening SLAs, automating manual steps, and standardising documentation and customer manuals.
Customer-facing confidence
• Experience partnering with commercial and operational stakeholders to solve pain points
Non-negotiable skills & requirements:
Can work in local East Coast time.
Operational Finance or Public Practice Experience
• 2+ years leading teams that deliver day-to-day accounting processes (AP/AR, reconciliations, payroll, month-end) — whether inside a finance function or in an outsourced bookkeeping/BPO or public-practice firm serving multiple clients.
• Hands-on mastery of bookkeeping mechanics, payroll compliance, and the controls that keep a back office humming.
Cloud accounting native
• Deep experience with Xero and QuickBooks Online, plus supporting apps such as Dext, Bill.com, Gusto, and Stripe.
• Capable of rolling up sleeves to investigate issues or unblock workflows.
Jorge Maximo
HR OfficerCloudstaff
Bugün ondan fazla yanıt
Yayınlandı 02 October 2025
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BPO ve Çağrı Merkezi
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