Warranty Supervisor

United Asia Automotive Group Incorporated

₺21.1-28.2K[月薪]
现场办公 - 奎松市1-3年经验本科全职
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职位描述

福利待遇

  • 津贴

    伙食补贴

  • 员工表彰与奖励

    节日礼物

  • 法定福利

    13薪, 员工贷款, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    健康维护组织

  • 休假和请假

    丧假, 产假和陪产假, 病假, 单亲假, 无薪长假

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职位描述

PRIMARY RESPONSIBILITIES:

  • The Warranty Supervisor is responsible for managing and administering the warranty claims process for an automotive dealership or service center. Their primary role is to ensure that all warranty claims are processed accurately, efficiently, and in compliance with the BAIC Philippines' warranty policy and procedure.

MAJOR RESPONSIBILITIES:

  • Reviewing and giving disposition on submitted warranty claims to ensure they meet manufacturer guidelines and requirements
  • Working with the dealers' warranty processors, technical support team, and field service representatives to gather all necessary documentation and information for warranty claims
  • Monitoring of the payment status of the dealers submitted claims
  • Tracking the status of warranty claims and following up with the manufacturer as needed
  • Maintaining accurate records of all warranty claims and related documentation
  • Assisting with the resolution of warranty-related customer complaints or issues
  • Do audit of warranty process, warranty parts, and warranty room of the dealers
  • Retrieval and disposal of warranty parts

职位要求

  • Educational Qualifications: Bachelor's degree in Business Administration, Automotive Management, or a related field. A Master's degree may be preferred.
  • Experience Level: 2-3 years of experience, proven experience in the automotive industry, with a track record of progressively responsible roles, including leadership positions.
  • Knowledge: Thorough understanding of automotive warranty policies and procedures, as well as a working knowledge of automotive service and repair processes.
  • Skills: Strong attention to detail, excellent organizational and time management skills, ability to work independently and as part of a team. Strong communication skills and ability to build relationships with manufacturers and customers.
客户服务有团队精神的人技术技能非常有职业道德
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UNITED ASIA AUTOMOTIVE GROUP, INC.

HR OfficerUnited Asia Automotive Group Incorporated

三天内活跃

工作地址

Quezon City, Philippines

发布于 22 May 2025

United Asia Automotive Group Incorporated

未融资

501-1000人

洗车生产

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