We at Acxelsus are on a mission to showcase exceptional Filipino talent globally. Beyond educational credentials and professional experience, we highly prioritize passion, dedication, loyalty, and a proactive attitude towards personal growth. Our foundation is built upon a set of core values - R.I.G.H.T. - representing Reliability, Integrity, Goal-Oriented mindset, Happiness, and Teamwork. These values define our identity and guide our approach to achieving success.

If you are passionate about advancing your career, forging genuine connections, and becoming part of a team committed to your success, join us!

About the Job

Our esteemed client, a training solutions provider in the education and compliance sector, is looking for a Sales Development Representative.

As a Sales Development Representative, you will be responsible for facilitating seamless communication between the sales team, clients, and internal departments. By enhancing the efficiency of sales operations, this position directly contributes to driving revenue growth while ensuring a smooth and exceptional customer experience.

Key Responsibilities

1. Inbox Management: Respond to email inquiries, send follow-ups, and forward communications to the appropriate departments.

2. Bookings & Enrollments: Process and confirm bookings, manage student documentation, and conduct attendance confirmation through calls, SMS, and emails.

3. Course Scheduling: Enter course details into the system, handle client scheduling inquiries, and coordinate pre-audit checks.

4. Student Access: Enroll students in the learning management system (LMS), provide access support, and manage user archiving.

5. Other Tasks: Support inbound call handling, generate invoices, and maintain the sales database.

Qualifications

1. Education: Bachelor's degree in any relevant field or courses.

2. Experience: Minimum of 1 year of proven combined experience in sales, customer service, and administrative roles within the BPO industry.

3. Technical Skills: Proficient with tools such as Aircall, InDesign, Acrobat Pro, Salesforce, Cloud Assess, and MS 365.

4. Soft Skills: Excellent time management, organizational, and problem-solving skills, with the ability to work independently and in a team setting.

5. Language: Strong verbal and written communication skills in English.

Let me know if you’d like a more concise version or a tailored one for a specific platform (e.g., LinkedIn or job boards).

What We Offer

Here at Acxelsus, our people come first. We offer total compensation to ensure our team experience overall wellness and has the financial resources and support they need.

• Market competitive salary and allowances
• Health & group life Insurance
• Fixed weekends off; Dayshift schedule
• Opportunity for Hybrid Setup
• Paid time off and birthday leave
• Learning & development
• Employee recognition
• Work-life balance
• Diverse and positive work environment

Ready to experience the #AcxelsusAdvantage? Join our team today!

Please refer to job description.