Responsibilities, Activities & Duties      

• You will be required to carry out the following responsibilities, activities and duties:
• Draw up client bookings for tables and ensure that tables are set before clients’ arrival
• Manage the front desk by receiving incoming calls, greeting and attending to customers
• Inform guests about the availability of tables and direct them to the tables
• Keep records of guests who visit the restaurant
• Assist customers with answers to queries
• Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
• Ensure that clients make payment for services before they exit the restaurant
• Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary
• Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.

requirements:

• Proven experience as a receptionist or in a customer service role is a plus, but not required
• Strong communication and interpersonal skills
• Proficient with office software (Microsoft Office, Google Suite, etc.)
• Excellent organizational and multitasking abilities
• Ability to maintain a professional appearance and attitude at all times
• Ability to work flexible hours, including weekends, if necessary
• SALARY: 645/DAILY