Online Customer Service Representative

StackPH

₺14.1-17.7K[Aylık]
Tesis içi - PasigExp GerekmiyorÜniversite mezunuTam zamanlı
Paylaşmak

İş tanımı

Avantajlar

  • Ödenekler

    Yemek Harcırahı

  • Çalışan Takdiri ve Ödüllendirme

    Performans bonusu, Ayın Çalışanı Ödülü, Tatil Hediyeleri, Teşvikler

  • Devletin Zorunlu Sağladığı Faydalar

    13. Ay Ödemesi, Çalışan Kredisi, Pag-Ibig Fonu, Ücretli tatil, Philhealth, SSS/GSIS

  • Sigorta Sağlık ve Wellness

    HMO

  • Avantajların Avantajları

    Uyku Odaları

  • İzin ve İzin

    Hastalık İzni, Tatil İzni

  • İş-Yaşam Dengesi

    Esnek saatler

Devamını oku

Açıklama

Job Title: Healthcare Account Associate (College Graduate) – Work On-site Only

FULLY VIRTUAL PROCESS

Work Setup:

  • On-site and full-time
  • Paid training and continuous learning opportunities
  • Performance incentives and career development programs

Job Overview:

We are seeking college graduates to join our growing Healthcare Account team. This entry-level role is ideal for individuals who want to start a career in healthcare support, customer service, or medical administration. As a Healthcare Account Associate, you will assist patients, members, or providers with inquiries related to insurance coverage, billing, medical services, and healthcare plans.

Key Responsibilities:

  • Answer calls, emails, or chats from healthcare members, patients, or providers in a professional and empathetic manner
  • Provide accurate information about health plans, benefits, authorizations, and claims status
  • Assist in resolving billing, eligibility, and service-related concerns
  • Use CRM and healthcare systems to log and update account information
  • Ensure compliance with HIPAA and data privacy regulations
  • Collaborate with internal teams for issue resolution and service improvement
  • Meet quality assurance standards, productivity goals, and client expectations

Gereklilik

  • College graduate (any course; Nursing, Allied Health, Psychology, or Communication preferred)

Preferred courses: Nursing, Allied Health, Psychology, Communication, Business Administration, or any healthcare-related or customer-oriented field.

  • Strong communication and interpersonal skills
  • Willingness to learn healthcare-related terms and systems
  • No experience required; BPO or customer service experience is a plus
  • Tech-savvy and able to navigate multiple systems simultaneously
  • Amenable to shifting schedules, including night shifts or weekends

Preferred Skills:

  • Knowledge of U.S. healthcare systems (HMO, PPO, Medicaid, Medicare) is an advantage
  • Experience with customer service or healthcare accounts (voice or non-voice) is a plus
  • Adaptability in a fast-paced environment and ability to handle sensitive patient information



Experience:

  • No prior experience required – fresh graduates are welcome to apply.
  • BPO or healthcare customer service experience is a plus, but not mandatory.
İngilizce diliMüşteri servisiTakım oyuncusu
Preview

John Axl

Talent Sourcing SpecialistStackPH

Bugün 5 Kez Yanıtla

Çalışma konumu

Concentrix - Bridgetowne Exxa, Concentrix - Bridgetowne Exxa8th Floor, Bridgetowne Business Park EXXA Tower, Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Yayınlandı 07 July 2025

StackPH

Pre Seri A

101-500 Çalışan

BPO ve Çağrı Merkezi

img
Bpo

İşe alınan iş ilanını görüntüle

Rapor

Bossjob Güvenlik Hatırlatması

Eğer pozisyon yurt dışında çalışmanızı gerektiriyorsa lütfen dikkatli olun ve dolandırıcılığa karşı dikkatli olun.

İş arayışınız sırasında aşağıdaki davranışlara sahip bir işverenle karşılaşırsanız, lütfen hemen bildirin

  • kimliğinizi saklıyor,
  • bir garanti vermenizi veya mülkünüzü tahsil etmenizi gerektiriyorsa,
  • sizi yatırım yapmaya veya fon toplamaya zorluyorsa,
  • Yasadışı menfaatler topluyor,
  • veya diğer yasa dışı durumlar.