1-Pentagon Credit and Lending Corp IT Technical Support

IT Technical Support

1-Pentagon Credit and Lending Corp

₺13.9-17.3K[Aylık]

Tesis içi - Manila<1 Yıl DeneyimÜniversite mezunuTam zamanlı

Paylaşmak

İş tanımı

Avantajlar

Ödenekler
Tıbbi Geri Ödeme
Çalışan Takdiri ve Ödüllendirme
Yıldönümü Hediyeleri, Teşvikler
Devletin Zorunlu Sağladığı Faydalar
13. Ay Ödemesi, Çalışan Kredisi, Pag-Ibig Fonu, Ücretli tatil, Philhealth, SSS/GSIS
Sigorta Sağlık ve Wellness
HMO
Diğerleri
Şirket Sosyal Etkinlikleri
İzin ve İzin
Doğum Günü İzni, Hastalık İzni, Tatil İzni

Devamını oku

Açıklama

Provide first-level technical support to users via phone, email, and chat.
Troubleshoot hardware and software issues on various devices.
Assist in network connectivity problems and escalate complex issues.
Maintain an organized ticketing system and document solutions.
Educate users on best practices and new technologies.

Gereklilik

Educational Qualifications: Bachelor’s degree in Information Technology, Computer Science, or related field.
Experience Level: Less than 1 year of experience in technical support or IT helpdesk.
Skills and Competencies: Proficiency in troubleshooting, excellent communication, and customer service skills.
Responsibilities and Duties: Provide assistance with hardware and software issues, maintain IT systems, and resolve technical problems.
Working Conditions: Office environment, may require after-hours support.
Qualities and Traits: Detail-oriented, patient, and a team player with a passion for technology.

Hardware TroubleshootingSoftware TroubleshootingOperating Systems SupportNetwork SupportKnowledge of IT SystemsRemote Support ToolsKnowledge CybersecurityInstalation & ConfigurateStrong CommunicationIT asset management