Customer Service Supervisor

Beauty Republic Internationale Inc

₺21.1-24.7K[月薪]
现场办公 - 达义3-5年工作经验专科全职
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职位描述

福利待遇

  • 员工表彰与奖励

    提成, 业绩加成

  • 法定福利

    13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 职业发展

    工作培训, 职业发展

职位描述

We’re seeking a motivated Call Center Manager/Team Leader to lead and support our customer service team at Best Reliable Resources Inc., located in BGC Taguig City. You'll ensure excellent service delivery, manage team performance, and drive operational success through coaching, reporting, and process improvement.


What You’ll Be Doing

  • Supervise the daily operations of the call center team
  • Set performance goals and monitor team KPIs
  • Train, coach, and motivate agents to deliver excellent service
  • Handle escalated customer issues and resolve conflicts
  • Analyze call center data and prepare performance reports
  • Collaborate with other departments to improve customer experience

职位要求

What We’re Looking For

  • Proven experience as a team leader or manager in a call center
  • Strong leadership, communication, and problem-solving skills
  • Ability to handle a fast-paced environment and meet targets
  • Excellent organizational and reporting abilities
  • Experience with CRM systems and call center software is a plus


What We’re Offering

  • Competitive salary and performance bonuses
  • Career growth and leadership development opportunities
  • Supportive and dynamic team environment
英语客户服务有团队精神的人账户管理非常有职业道德技术技能呼叫中心人际交往能力
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HR Jerem

HR OfficerBeauty Republic Internationale Inc

今天活跃

工作地址

10th, Icon Plaza, 26th St, Taguig, Metro Manila, Philippines

发布于 14 May 2025

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