• Open AR Follow-Up:
• Review and analyze aging reports to identify and prioritize unpaid claims or patient balances.
• Follow up on outstanding insurance claims and patient accounts via phone, email, or portal.
• Address denied, underpaid, or pending claims by coordinating with insurance providers and submitting necessary corrections or appeals.
• Denials Management:
• Investigate and resolve denied or rejected claims promptly, including identifying trends and root causes.
• Work with insurance companies to overturn denials and secure payment.
• Research and resolve unapplied or misapplied payments to maintain account accuracy.
• Patient Communication:
• Contact patients regarding outstanding balances in a professional and empathetic manner.
• Provide clear explanations of balances, payment options, and financial responsibility when necessary.
• Documentation and Reporting:
• Maintain detailed records of all communication, follow-ups, and resolutions for each account.
• Generate and update AR reports to track progress and identify persistent issues requiring escalation.
  

• Review and analyze aging reports to identify and prioritize unpaid claims or patient balances. Strong communication skills.
• Detail-oriented with a thorough understanding of medical billing and coding.
• Knowledge of payer rules and guidelines, including Medicare, Medicaid, and private insurance.
• A high school diploma is required.
• A minimum of 5 years in a similar position
• Teamwork: Valant prioritizes team success over individual success.
• Respect: Valant treats others with respect and is respectful in its approach.
• Curiosity: Valant is curious and enjoys tinkering, improving, and digging deep.
• External Focus: Valant is focused on learning and asking questions about the customer, market, and profession.
• Adaptability: Valant believes that change is essential to its growth
• AAPC or AMA Medical Billing Certification is a plus.
• Familiarity with Valant EHR and Practice Management Solutions and Waystar is a plus.=
  
  

Please refer to job description.