Responsibilities:

• Conduct quality reviews of work requests on a sampling basis and document any adverse feedback received.
• Identify and recommend process improvements based on recurring trends and findings from quality reviews.
• Collaborate with Quality and Risk (R&Q) Leaders to discuss identified issues and communicate key insights to relevant teams.
• Maintain and monitor databases of review findings, ensuring accurate record-keeping and timely updates.
• Prepare and deliver monthly or scheduled reports, ensuring completeness and accuracy of data.
• Review and validate data used for reporting to ensure consistency and reliability.
• Present reports and findings to leadership or stakeholders in the absence of line managers.
• Assist in preparing data and reports for quality and risk management reviews.
• Support leadership teams in developing and enhancing continuous monitoring processes to ensure compliance with internal and regulatory standards.

Qualifications:

Education:

• Bachelor’s degree in Accountancy or related field.

Certifications:

• For Assurance: CPA certification required.
• For Non-Assurance: Open to non-CPA candidates.

Experience & Skills:

• Minimum of 3 years of experience in both external and internal auditing.
• Strong understanding of audit principles, processes, and regulatory requirements.
• Proven experience in quality reviews or compliance-related functions.
• Strong analytical and problem-solving abilities with keen attention to detail.
• Excellent communication and interpersonal skills.
• Highly organized, self-motivated, and committed to continuous learning and process improvement.
• Proficiency in digital tools such as Alteryx and Microsoft Power Platform is an advantage.