Warranty Supervisor

United Asia Automotive Group Incorporated

₺21.2-28.3K[月給]
オンサイト - ケソン市1年以上3年未満の経験大卒正社員
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職務内容

福利厚生

  • 手当

    食事手当

  • 従業員の評価と報酬

    ホリデーギフト

  • 福利厚生

    クリスマスボーナス, 社員ローン, 住宅ローン基金, 有給休暇, 医療給付金, SSS/GSIS

  • 保険健康とウェルネス

    HMO

  • 休暇

    忌引休暇, 出産・育児休暇, 病気休暇, ひとり親休暇, 無給長期休暇

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説明

PRIMARY RESPONSIBILITIES:

  • The Warranty Supervisor is responsible for managing and administering the warranty claims process for an automotive dealership or service center. Their primary role is to ensure that all warranty claims are processed accurately, efficiently, and in compliance with the BAIC Philippines' warranty policy and procedure.

MAJOR RESPONSIBILITIES:

  • Reviewing and giving disposition on submitted warranty claims to ensure they meet manufacturer guidelines and requirements
  • Working with the dealers' warranty processors, technical support team, and field service representatives to gather all necessary documentation and information for warranty claims
  • Monitoring of the payment status of the dealers submitted claims
  • Tracking the status of warranty claims and following up with the manufacturer as needed
  • Maintaining accurate records of all warranty claims and related documentation
  • Assisting with the resolution of warranty-related customer complaints or issues
  • Do audit of warranty process, warranty parts, and warranty room of the dealers
  • Retrieval and disposal of warranty parts

要件

  • Educational Qualifications: Bachelor's degree in Business Administration, Automotive Management, or a related field. A Master's degree may be preferred.
  • Experience Level: 2-3 years of experience, proven experience in the automotive industry, with a track record of progressively responsible roles, including leadership positions.
  • Knowledge: Thorough understanding of automotive warranty policies and procedures, as well as a working knowledge of automotive service and repair processes.
  • Skills: Strong attention to detail, excellent organizational and time management skills, ability to work independently and as part of a team. Strong communication skills and ability to build relationships with manufacturers and customers.
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UNITED ASIA AUTOMOTIVE GROUP, INC.

HR OfficerUnited Asia Automotive Group Incorporated

7日以内にオンライン

勤務地

Quezon City, Philippines

掲載日 22 May 2025

United Asia Automotive Group Incorporated

未出資

501-1000 従業人数

自動車

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UAAGI

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