1. Client Calibration and Management

• Lead collaborations with clients to understand and calibrate their recruitment needs.

• Attend high-level discovery calls and meetings to gather detailed client requirements.

• Maintain and strengthen client relationships to ensure alignment and satisfaction.

• Serve as the primary point of contact for clients, addressing complex recruitment concerns and inquiries.

2. End-to-end Recruitment

• Oversee and manage the success of Acxelsus’ recruitment operations by developing and implementing effective recruitment

strategies to attract top talent.

• Conduct comprehensive screenings and interviews to assess candidate fit for client needs.

• Present highly qualified candidates to clients and coordinate interview schedules.

• Provide expert feedback and guidance to Jr. TA Specialists throughout the recruitment process.

• Prepare and review job offers for selected candidates.

• Support new hires through pre-employment requirements, including medical exams and background checks.

3. Market Research and Analysis

• Stay up-to-date with industry trends and market conditions to provide clients with valuable insights.

• Conduct research on competitor activities and talent availability.

• Use data and analytics to improve recruitment processes and outcomes.

4. Other responsibilities

• Develop and implement process improvement initiatives and lead various recruitment projects.

• Demonstrate a commitment to continuous learning about all HR facets, including employee relations, compliance, compensation and

benefits, training, and development.

• Lead recruitment training sessions and workshops to enhance HR knowledge and skills within the team.

• 5+ years of proven experience in local end to end recruitment

• Must have experience in sourcing both passive and active candidates

• Must have experience in an offshore staffing company and/or BPO industry

• HR generalist experience is an advantage

• Excellent written and verbal English communication skills

• Familiarity with various applicant tracking systems including recruitment automation tools

• Ability to work under pressure and meet deadlines

• Strong negotiation skills and sound judgement

Key Performance Indicators

• Time to Fill

• Quality of Hire (90 days retention)

• Candidate Experience

• Interview to Offer Ratio

DIRECT HIRE