Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Descripción del trabajo
Descripción
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and issues promptly and efficiently.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve service processes.
- Ensure customer satisfaction and adherence to company policies.
Requisito
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Fresh graduates or students are encouraged to apply.
- Skills and Competencies: Proficient in customer service, call center operations, and sales pipeline management. Strong command of the English language.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and promote company products.
- Working Conditions: Office environment, possible remote work options.
- Qualities and Traits: Excellent communication skills, patience, adaptability, and a customer-focused mindset.
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Tasa de respuesta alta
Ubicación laboral
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Publicado el 26 June 2025
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