Description

• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
• Manage and resolve customer complaints effectively, ensuring customer satisfaction.
• Maintain a positive and professional relationship with clients to enhance customer loyalty.
• Document all interactions and transactions accurately in the company's database.
• Assist in scheduling appointments and managing the sales pipeline effectively.

Requirements

• Educational Qualifications:High School Diploma or equivalent.
• Experience Level:1-3 years of experience in customer service.
• Skills and Competencies:Strong customer service and interpersonal skills.
• Skills and Competencies:Ability to manage scheduling and sales pipeline efficiently.
• Qualities and Traits:Excellent communication and problem-solving abilities.
• Working Conditions:Comfortable working in a fast-paced environment.