客户服务代表
MD-TORCH Solutions
Uzaktan Ayrıntılar
Açık Ülke：Filipinler
Dil Gereksinimleri：İngilizce
İş tanımı
您将负责的工作
- 通过电话、电子邮件和在线聊天方式，回复客户咨询和需求
- 协助客户预订旅行安排，包括机票、酒店和租车服务
- 提供旅行目的地、设施和政策等相关信息
- 及时且专业地排查并解决客户问题
- 准确记录客户互动，并妥善维护文档
- 与团队协作，发现流程改进机会并提升客户体验
我们正在寻找
- 申请者至少须为高中/中学毕业，无需 CCE 资格
- 现场培训 6 周，随后远程办公（上传速度 15 Mbps；下载速度 25 Mbps）
- 优秀的沟通和人际交往能力，能够提供高水平的客户服务
- 具备较强的问题解决和批判性思维能力，能够有效处理客户咨询并解决问题
- 熟悉旅行预订系统，对旅行产品和服务有良好了解
- 熟练使用计算机软件和在线工具，管理客户信息和预订
- 工作方式灵活且适应性强，能够同时处理多项任务并协调优先级
Mac Arce
HR OfficerMD-TORCH Solutions
Bugün ondan fazla yanıt
Yayınlandı 26 November 2025
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Finansmana gerek yok
<50 Çalışan
İnsan kaynakları
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