Description

• Provide exceptional customer service through various channels including phone, email, and chat.
• Resolve customer issues and inquiries efficiently while maintaining high levels of satisfaction.
• Document customer interactions and maintain accurate records of conversations.
• Collaborate with team members to enhance service delivery and customer experience.
• Participate in training and development sessions to improve product knowledge and service skills.
• Predominantly Dayshift
• Blended account

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: No prior experience required; however, customer service experience is a plus.
• Skills and Competencies: Strong communication skills, problem-solving abilities, and ability to work in a team.
• Responsibilities and Duties: Ability to handle customer complaints and provide effective solutions.
• Qualities and Traits: Patience, empathy, and a positive attitude towards customer service.