Description

• Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
• Assist customers via phone, email, and chat to ensure a smooth and positive experience.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance service delivery and address complex customer needs.
• Perform back office support tasks to aid daily operations and maintain service standards.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Proficiency in back office support tasks
• Qualities and Traits: Excellent communication and problem-solving abilities
• Qualities and Traits: Ability to work in a fast-paced environment