• Respond to customer inquiries via phone, email, or chat in a timely manner.
• Provide accurate information regarding products and services to customers.
• Handle customer complaints and resolve issues efficiently.
• Document customer interactions and feedback for future reference.
• Participate in training sessions to enhance product knowledge and customer service skills.

Requirements

• Educational Qualifications:High School Diploma or equivalent.
• Experience Level:0–2 years of relevant experience.
• Skills and Competencies:Strong communication and interpersonal skills.
• Qualities and Traits:Ability to remain calm under pressure and provide exceptional customer service.
• Responsibilities and Duties:Motivated to learn and adapt in a fast-paced environment.
• Working Conditions:Must be able to work flexible hours, including evenings and weekends.